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Christopher T., MA
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I appreciate the quick responses to my e-mails & the thorough and concise answers I've gotten from your Customer Support team. That type of service is invaluable! |
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Karen B., Louisiana
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I AM WRITING TO LET YOU KNOW THAT I JUST RECEIVED AN ORDER FROM YOU WITH THE REPLACEMENT PARTS THAT WERE MISSING OR HAD SHATTERED FROM THE ENTERTAINMENT CENTER THAT I HAD PURCHASED FROM YOU. MY ORDER NUMBER WAS 07932. I HAD SENT ANOTHER E-MAIL LAST NIGHT TO YOU ABOUT THIS MATTER. ABOUT 5 MINUTES AGO MY DOORBELL RANG AND A DELIVERY PERSON HAD A BOX FOR ME FROM YOUR COMPANY WITH THE REPLACEMENT PARTS IN IT. THANK YOU VERY MUCH FOR ACTING ON MY E-MAIL AND TAKING CARE OF THIS PROBLEM FOR ME. YOUR COMPANY CARES ABOUT THEIR CUSTOMERS WHEN THIS TYPE OF PROBLEM COMES UP. AGAIN THANK YOU FROM A PERSON THAT CAN NOW FINISH PUTTING THIS ITEM TOGETHER AND START USING IT. |
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Diana H. F., Alabama
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Thanks for resending me the information below. I appreciate all of the special "hand holding"!!! Your customer service department is WONDERFUL!! |
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Tim K., Florida
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That makes me feel very good to know that you are going to see that I get an undamaged unit. Now that is some awesome customer service. I have been so worried about this and you really put me at ease about the situation. I look forward to hearing from you again. |
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Edward H. B., Pennsylvania
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Great web site. I also called your 800 number and a very pleasant and helpful lady in New York helped me with my questions. - Thank you for a great shopping experience. signed Edward H. B. |
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Ray S., Nevada
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I appreciate your help in this matter and you very good customer service. I will be shopping for other furniture in the future and will definately look you guys up. |
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Gerald M., Texas
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Placed an order with you folks in August. Received goods this Tuesday as promised. Thanks for a good job, would highly recommend you and will consider you for future purchase |
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Deborah Q., Ohio
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Your web site was so easy and quick to use. Thank-you |
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Alex P., New York
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I wanted to thank you very much for the help you gave me concerning my order. I got a very pleasant surprise yesterday when my door bell rang and it was FedEx with the bedroom set I ordered. My wife and I were so happy . Again thank you very much for all your help and I hope you have a happy and healthy summer. |
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Harry E., Virginia
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I recieved my replacement part for my orthopedic recliner. Thank you for all of your help. I love my recliner. Everyone is impressed with it. Again thanks |
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Patty I., Colorado
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My vanity arrived and it is beautiful! I do home renovations as a business and have never found a better value. I look forward to doing business with you in the future. |
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Alessandro L., Virginia
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I am happy to inform you that we finally got our furniture:):) If there is any way we could fill in a excellent report for your job just let me know, we will be happy to do it. Thanks a lot for your help and patience, You are the best selling agent we have ever known. |
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Michael G., Louisiana
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Miracle of miracles! The headboard arrived, it was the right headboard, it works perfectly, and looks exactly as I wanted it to look. I really wanted to thank you for the personal time and attention you gave to this matter. You definitely went above and beyond the call of duty. Thank you again. |
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Albert Z., New Jersey
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I have received a replacement Bizzarri and I put it together last night. I am very happy with your service and thank you so much for all your help. |
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Regina R., California
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Thank you and FurnitureNewYork.com for your honorable and service and the beautiful bedroom furniture that I absolutely adore. It is so rare and such a pleasure to do business with people like yourselves. I am telling everyone I know about where I purchased my bedroom furniture. Each person who sees it, thinks it is so different and beautiful. I show them on the computer how to find you and to look at your selection of other furniture. You can soooooo sure that ANYTHING I buy in the future will be from you. Thank you again. |
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Julie, J., California
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I received the order yesterday. The bedroom is beautiful. We really like it. Thank you very much! |
